Pebbles Wearable

Privacy & GDPR Policy

Privacy & GDPR Policy

Pebbles Holistic Therapies

Pebbles Holistic Therapies is committed to protecting your privacy and handling your personal information with care, integrity, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and store the following information:

  • Name, contact details (email, phone number, address)

  • Health and wellbeing information shared during consultations

  • Appointment history and session notes

  • Payment and invoicing details

  • Any communication you choose to share (email, WhatsApp, messages)

Health information is treated as special category data and handled with the highest level of confidentiality.

How Your Information Is Used

Your information is used solely to:

  • Provide holistic therapy and wellbeing services

  • Maintain accurate client records

  • Communicate about appointments, services, or aftercare

  • Meet legal, professional, and insurance requirements

Your data will never be sold or shared with third parties for marketing purposes.

Legal Basis for Processing

We process your data under:

  • Your explicit consent

  • The necessity to provide health and wellbeing services

  • Legal and professional obligations

You may withdraw consent at any time in writing.

How Your Data Is Stored

All personal data is stored securely, whether electronically or in paper form, and access is restricted to authorised personnel only. Reasonable steps are taken to protect data from loss, misuse, or unauthorised access.

Data Retention

Client records are kept only for as long as legally and professionally required, after which they are securely deleted or destroyed.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact

If you have any questions about this policy or how your data is handled, please contact:



Pebbles Holistic Therapies
E:  [email protected]